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| | Dedicated to Excellence in Tennessee Financial Institutions since 1913 | Phone Numbers |
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| | Department of Financial Institutiions | 615-741-2236 |
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| | Greg Gonzales, Commissioner | 615-289-4738 |
| | Alica Owen, Executive Assistant to the Commissioner | 615-289-4738 |
| | Media Request, Alica Owen | 615-289-4738 |
| | Todd Staley, Legislative Liaison | 615-428-2184 |
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| | Consumer Resources Section | | |
| | Consumer Complaints | 615-253-2023 | |
| | | 800-778-4215 | |
| | Alan Smith, Chief Administrator | | |
| | Alicia Gay, Consumer Resources Examiner 2 | | |
| | Bettye Osborne, Consumer Resources Examiner 2 | | |
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| | Bank Division | | | |
| | State-Chartered Banks, Trust Companies, and BIDCO's | 615-741-6013 | | |
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| | Phil Ruffin, Assistant Commissioner | 615-741-5604 | | |
| | Jessica Huff, Chief Administrator of Examinations | 865-244-7148 | | |
| | Debra Grissom, Chief Administrator of Applications | 615-741-5018 | | |
| | William Cook, Applications Analyst | 615-253-1085 | | |
| | Chad Holbert, Chief Administrator-Trust | 865-347-4635 | | |
| | James Dewhirst, Consumer Compliance Liaison | 615-487-2451 | | |
| | Tony Valentino, Bank Division Training Director | 615-770-3862 | | |
| | Mike Sisk, Middle Tennessee Division Manager | 615-268-7885 | | |
| | Danny Nolen, West Tennessee Division Manager | 731-217-5535 | | |
| | Jessica Huff, East Tennessee Division Manager | 865-244-7148 | | |
| | Phil Ruffin, Chief Administrator-Large Banks | 615-741-4791 | | |
| | Grant Casselberry, Program Administrator-Large Banks | 731-693-1147 | | |
| | Ekaetta Udoumana, Bank Financial Analyst | 615-532-6992 | | |
| | Justin McClinton, Bank Financial Analyst | 615-532-1021 | | |
| | JoAnn Schumann, Bank Financial Analyst | 615-417-6301 | | |
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| | Credit Union Division | | | |
| | State-Chartered Credit Unions | | | |
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| | Brian Williams, Assistant Commissioner | 865-337-2650 | | |
| | Matt Adkison, Safety & Soundness Manager | 615-490-5548 | | |
| | Jim Eller, Safety & Soundness Manager | 615-490-2060 | | |
| | Shane Hardin, Supervisory Examiner | 865-337-2663 | | |
| | Randall Means, Supervisory Examiner | 731-693-4237 | | |
| | Steve Eddings, Supervisory Examiner | 615-490-5543 | | |
| | Memory Little, Program Administrator | 615-693-2822 | | |
| | Jennifer Meade, Administrative Services Assistant | 615-767-1898 | | |
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| | Compliance Division | 615-253-6714 | | |
| | Mortgage Companies, Money Transmitters, Check Cashers, Deferred Presentment, Flexible Credit, | | | |
| | Industrial Loan & Thrift, Premium Finance, Title Pledge Lenders, and Mortgage Loan Originators | | | |
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| | Nicole Chamblee, Assistant Commissioner | 865-591-5155 | | |
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| | Licensing | | | |
| | TDFI.Licensing@tn.gov | | | |
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| | Jack Lay , Chief Administrator | 865-765-6277 | | |
| | Luke Schroer, Mortgage and Mortgage Loan Originators | 615-290-2568 | | |
| | Christy Beadle Adams, Mortgage Loan Originators | 615-917-0034 | | |
| | Mandy Jones-Heady, Industrial Loan and Thrift, Money Transmitters, Check Cashers, | 615-806-9237 | | |
| | Deferred Presentment, Flexible Credit, Premium Finance | | | |
| | and Title Pledge Lenders | | | |
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| | Examinations | | | |
| | TDFI.Examinations@tn.gov | | | |
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| | Jack Lay , Chief Administrator | 865-765-6277 | | |
| | Beth Harrell, Examination Scheduling Coordinator | 865-696-5010 | | |
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| | Administrative Division | | | |
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| | Michelle L. Berry, Budget Director | 615-532-1013 | | |
| | Marsha Anderson, General Counsel | | | |
| | Paula Cagle, Legal Section | 615-253-2864 | | |